Contents
1. Who we are
EndlessVow is a wedding planning software product operated by EndlessVow, based in Nigeria. We provide cloud-based wedding planning tools to couples and professional wedding planners globally.
By using EndlessVow you agree to this privacy policy. Our primary contact for privacy matters is [email protected].
2. What information we collect
Information you provide directly
- Account details: your email address (we never store your password)
- Wedding profile: partner names, wedding date, venue name and location
- Guest list: names, email addresses, dietary requirements, RSVP responses
- Budget information: category names, amounts allocated and spent
- Vendor information: vendor names, types, and booking status
- Timeline and checklist items you create
- Messages guests submit via your RSVP page
- Payment information: processed by our payment provider — we do not store card details
Information collected automatically
- Basic usage data: which sections of the dashboard you use
- Device type and browser, used to ensure the app works correctly
- IP address, used for security and fraud prevention
3. How we use your information
We use your information only to provide and improve EndlessVow. Specifically:
- To create and manage your account
- To deliver your wedding dashboard and all its features
- To send you your password setup link and account notifications
- To process your payment and send receipts
- To provide customer support when you contact us
- To detect and prevent fraud or abuse
- To improve the product based on how it is used
We do not use your data for advertising. We do not build advertising profiles. We do not sell your data to third parties.
5. How we store and protect your data
Your data is stored in Firebase Firestore, operated by Google. Firebase uses industry-standard encryption in transit (TLS) and at rest. Access to your data is controlled by security rules that restrict reads and writes to your account only.
Your account is secured through Firebase Authentication (Google). When your account is created, you receive a secure password setup link sent to your registered email — you choose your own password directly via that link. EndlessVow never sends, stores, or sees your password in plain text. Passwords are hashed and stored exclusively by Firebase in encrypted form.
6. How long we keep your data
We keep your data for as long as your account is active. For each plan type:
- Essential and Complete plans: your dashboard becomes read-only when your access period ends. Your data is not automatically deleted. You can upgrade at any time to restore full access.
- Grand plan: lifetime access with no expiry.
Your data is retained until you request deletion or delete your account yourself from within the dashboard. You can request deletion of your account and all associated data at any time by emailing [email protected]. We will process the deletion within 30 days.
7. Your rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to how we process your data
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
8. Cookies
EndlessVow uses the following cookies and analytics tools:
- Firebase Authentication — session cookie to keep you logged in
- Google Analytics 4 — anonymous usage statistics to improve the product. Opt out here.
- Microsoft Clarity — session recordings and heatmaps to improve usability. No personally identifiable information is captured.
- Google Maps — venue location features. Google may set its own cookies.
We do not use advertising cookies or sell data to advertisers.
9. Children's privacy
EndlessVow is intended for adults planning their weddings. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to this policy
If we make significant changes to this privacy policy, we will notify you by email and update the "last updated" date at the top of this page. Continued use of EndlessVow after changes take effect constitutes acceptance of the updated policy.